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Careward

Changelog

What's new in Careward.

A running record of meaningful improvements. We post updates here as we ship them — no roadmap, no promises about future dates.

  1. 8 months ago

    Initial pathways available

    Post-extraction and PT home exercise pathways launched. Care coordinators can now enroll patients and view episode check-ins.

  2. 7 months ago

    Escalation console

    Added the real-time escalation queue. Coordinators now see flagged messages with full episode context before responding.

  3. 6 months ago

    Aesthetic and dermatology pathways

    Added laser aftercare and post-excision wound care pathways. Available to all Growth and Enterprise plans.

  4. 4 months ago

    CSV patient import

    Coordinators can now upload a CSV to batch-enroll patients. Column format: name, phone, procedure type, start date.

  5. 2 months ago

    Spanish companion support

    Patient companions now available in English and Spanish. Language is selected at enrollment.

  6. 3 weeks ago

    Analytics dashboard

    Added the practice analytics view: follow-up completion rate, escalation volume, and check-in response rate.

  7. 1 week ago

    Branding settings

    Clinics can now upload their logo and set a brand colour. The patient companion reflects your clinic's identity.